Our Privacy Policy and Terms of Service — including full disclosure of our SMS messaging program.
Service Pro Alpha ("Company", "we", "us", or "our") operates as a software-as-a-service (SaaS) platform built on Go High Level, providing CRM, automation, and lead management tools to home service businesses.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
We collect information you provide directly to us, including:
We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and referring URLs.
By providing your phone number and submitting our forms, you expressly consent to receive automated and manual SMS text messages from Service Pro Alpha, including:
We do not sell your personal information. We may share your information with:
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by emailing [email protected].
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at [email protected].
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
By accessing or using the Service Pro Alpha website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These Terms apply to all visitors, users, and clients of Service Pro Alpha.
Service Pro Alpha provides a software-as-a-service (SaaS) platform built on Go High Level, including CRM tools, marketing automation, lead management, appointment scheduling, reputation management, and related services designed for home service businesses.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.
Our services are billed on a monthly subscription basis. By subscribing, you authorize us to charge your payment method on a recurring monthly basis until you cancel.
By providing your phone number, you consent to receive automated SMS messages from Service Pro Alpha as described in our Privacy Policy and SMS Disclosure. You may opt out at any time by replying STOP to any message.
You agree not to use our platform to send unsolicited, deceptive, or non-compliant SMS communications to third parties. Violations may result in immediate account termination.
You agree to use our services only for lawful purposes. You may not:
All content, branding, and technology on the Service Pro Alpha platform is the property of Service Pro Alpha and protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our materials without written permission.
You retain ownership of your business data, contacts, and content within the platform.
Service Pro Alpha's liability to you for any claim arising from these Terms or your use of our services shall not exceed the total fees paid by you in the three months preceding the claim.
We are not liable for indirect, incidental, special, or consequential damages, including lost profits or revenue, even if advised of the possibility of such damages.
Our services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. We do not guarantee specific results from use of our platform.
These Terms are governed by the laws of the United States. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by law.
We may update these Terms at any time. We will provide at least 30 days notice of material changes via email. Continued use of our services after the effective date constitutes acceptance of the updated Terms.
Service Pro Alpha operates an SMS messaging program to communicate with prospects and clients regarding demo appointments, service updates, and follow-up communications related to our home service SaaS platform.
You opt in to receive SMS messages from Service Pro Alpha by:
Message frequency varies. You may receive up to 4–6 messages per appointment booking event (confirmation, reminder, and follow-up). Ongoing clients may receive periodic service and account update messages.
Message and data rates may apply depending on your mobile carrier and plan. Service Pro Alpha does not charge separately for SMS messages.
You may opt out of SMS messages at any time by:
Reply HELP to any message or contact us at:
Phone numbers and SMS consent data collected through our program are never sold or shared with third parties for their own marketing purposes. Your information is used solely to operate our SMS messaging program as described above.
See our full Privacy Policy for complete details.
Carriers, including but not limited to AT&T, Verizon, T-Mobile, and others, are not liable for delayed or undelivered messages.